Some people don't want to tell others that they are being abused. This may be because
they don't want the person to get into trouble. They may prefer to ignore the problem in the
hope that it will go away. Other people are ashamed or afraid of what will happen to them if
they tell. If you think you are being abused it is not your fault and there are ways in which you
can get help. Don't ignore the problem, it will probably not go away on its own.
Getting help from social services
If you don't think you need immediate help from the police or are worried about calling them,
then you can call social services. It is important to remember that if you are being abused, it
is not your fault. Don't worry about telling others that you think you are being abused -
What will happen next?
A member of staff will talk to you as quickly as possible. They will usually ask your permission -
Getting help from the Police
Where the abuse is also a crime -
If you cannot make voice calls, you can now contact the 999 emergency services by SMS text from your mobile phone. However, you will only be able to use this service if you have registered with emergencySMS first. There is a British Sign Language video explaining the service.
In less urgent cases you can contact the police without using the emergency 999 service:
call the central police reporting line on 101 (the police non-
visit your local police station -
call Sutton Safer Neighbourhoods Team, and someone will discuss your concerns with you
Other organisations that can help
Care Quality Commission (CQC)
The national Whistleblowing Helpline provides free help and advice to people who witness or have cause to suspect wrong doing at work but are not sure whether or hoe to raise their concern. They can be contacted as follows:
Telephone: 08000 724725
Organisations that provide advice, help and support
The following organisations can provide advice and support:
Action on Elder Abuse helpline 0808 808 8141
Age UK (previously known as Age Concern and Help the Aged)
Victim Support -
Its services are confidential, free and available to everyone. Victim Support accepts referrals from official and other organisations as well as self-
You can contact Victim Support in Sutton as follows:
Sutton One Stop Shop, Sutton Baptist Church, 121 Cheam Road, Sutton SM1 1SN
The free drop-
for more information, contact: 020 7801 1777
Safeguarding of children and young people
This page is about vulnerable people who are over 18. If you are concerned about the safety or welfare of a child or a young person, contact children's safeguarding immediately.
Other information and advice
Foundation for People With Learning Disabilities has produced an easy-
Further advice can be seen in a Mencap blog about bullying.
Suffolk County Council has produced an excellent video which explains more about abuse and neglect, and may be particularly helpful for people with learning disabilities or dementia.
Easy Health has easy-